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FAQ

DELIVERY

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Items are despatched within 1-3 working days.  If you need something sooner please contact me.  I use Royal Mail and will email you a receipt as soon as the items are despatched.

Packaging

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All my products are beautifully packaged and gift wrapped.  If your item is a gift and would like it sent directly  to them I can include a little note card on your behalf.  Just send me an email & I will add this to the gift.

returns

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If your item is not quite right for you, it is returnable within 14 days and will be refunded once arrived back to me.  Return postage is payable by the customer.  Special orders or personalised items are non returnable.  This does not affect your statutory rights.  

Personalisation

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Most of my items are handmade and can be personalised or a special note added.  Please contact me for more information.  

Events

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Hive Jewellery & Gifts will be showcasing at a number of events through out the year.  If you would like us to appear at an event you are organising please contact me.  

Repairs

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I am happy to repair any well loved pieces of jewellery that you already have.  Please send me a picture and details & I will send a detailed quote back.